Help & support

ADT Smart Services

How do I contact the service department?

Contact our service department on 01 – 6205800.

What does a routine inspection involve?

Your maintenance Inspection will include the following

  • Check whether the customer has experienced any problems with the system
  • Check mains and stand-by power supplies including charging rates
  • Check the satisfactory operation of all detection devices including deliberately operated devices
  • Check control unit for correct operation
  • Check and test remote signalling equipment
  • Check all audible warning and alarm devices for correct operation
  • Check the alarm system is fully operational
  • Check operation of keypads and LEDs
  • Repair any minor faults
  • Provide answers to any questions or queries that the customer may have.
How do I schedule a routine inspection?

We will contact you either by letter or phone at time of servicing to book in a mutually convenient date.

An ADT Home Protection Consultant will be happy to come to your home and recommend the perfect security solution based on your property and circumstances.

To arrange a visit just call 0800 144 4499