Help & support

ADT Smart Home

How do I get more information about Remote Support?

At ADT we have a dedicated team of specialists on hand to provide support, if your system encounters a problem please call us on 01 – 6205800.


Remote support is available dependent on your service agreement, if you are unsure our team will be able to advise.


If your issue cannot be resolved over the phone a member of our team may ask you to run and download our Team Viewer Software . This allows site to site remote control application so we can access your systems and provide the necessary support.


Please note you will need to ensure that you have internet connection in order to run this software.

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6224


If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from:

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

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Your details

If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday