Help & support
- What is the complaints procedure?
Please click here to download a copy of our complaints procedure.
- How do I lodge a complaint?
We are sorry to hear that you are unhappy with the service we have provided, please contact us on 01 620 5800 or email us ADTUK.customersolutions@tycoint.com and we will work with you to manage your complaint to a satisfactory resolution.
At ADT we are committed to providing excellent customer care, taking all customers feedback very seriously and we are continuously looking for ways to improve.
![](https://www.adt.ie/uploads/images/about-adt/help1.jpg)
![](https://www.adt.ie/uploads/images/about-adt/help1.jpg)
Outdoor security
With ADT’s outdoor motion detection devices, you’ll be updated automatically via your smart device any time there’s movement around your home.
![](https://www.adt.ie/uploads/images/about-adt/help2.jpg)
![](https://www.adt.ie/uploads/images/about-adt/help2.jpg)
Smoke detectors
You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.
![](https://www.adt.ie/uploads/images/about-adt/help3.jpg)
![](https://www.adt.ie/uploads/images/about-adt/help3.jpg)
CCTV systems
When protecting your home and family, ADT high-definition CCTV cameras mean there’s no place to hide.