Help & support

ADT home security

How do I identify what type of intruder alarm I have?

Click here to identify your control panel and also to view our range of videos.

How do I set/unset my alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I part set my alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I put my alarm into night set mode?

Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my system?

Click here to identify your control panel and also to view our range of videos.

How do I add a user code?

Click here to identify your control panel and also to view our range of videos.

How do I add a new fob?

Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my house?

Click here to identify your control panel and also to view our range of videos.

Quick Reference Guides

Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 01-6205800, please have your contract reference number to hand.

Smoke detectors

You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.

CCTV systems

When protecting your home and family, ADT high-definition security cameras mean there’s no place to hide.

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6224


If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from:

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

All required fields need to be completed

Your details

If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday