Help & support

ADT home security

How do I identify what type of intruder alarm I have?

Click here to identify your control panel and also to view our range of videos.

How do I set/unset my alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I part set my alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I put my alarm into night set mode?

Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my system?

Click here to identify your control panel and also to view our range of videos.

How do I add a user code?

Click here to identify your control panel and also to view our range of videos.

How do I add a new fob?

Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my house?

Click here to identify your control panel and also to view our range of videos.

Quick Reference Guides

Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 01-6205800, please have your contract reference number to hand.

Smoke detectors

You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.

CCTV systems

When protecting your home and family, ADT high-definition security cameras mean there’s no place to hide.

An ADT Home Protection Consultant will be happy to come to your home and recommend the perfect security solution based on your property and circumstances.

To arrange a visit just call 0800 144 4499