Help & Support
- What is the complaints procedure?
Please click here to download a copy of our complaints procedure.
- How do I lodge a complaint?
We are sorry to hear that you are unhappy with the service we have provided, please contact us on 01 620 5800 or email us ADTUK.customersolutions@tycoint.com and we will work with you to manage your complaint to a satisfactory resolution.
At ADT we are committed to providing excellent customer care, taking all customers feedback very seriously and we are continuously looking for ways to improve.
![](https://www.adt.ie/uploads/images/content-block/SmokeCross_D_2.jpg)
![](https://www.adt.ie/uploads/images/content-block/SmokeCross_M_2.jpg)
Smoke detectors
You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.
![](https://www.adt.ie/uploads/images/content-block/CCTVCross_D_2.jpg)
![](https://www.adt.ie/uploads/images/content-block/CCTVCross_M_2.jpg)
CCTV systems
When protecting your home and family, ADT high-definition security cameras mean there’s no place to hide.