Help & support

ADT Business

How do I identify what type of intruder alarm system I have?

Click here to identify your control panel and also to view our range of videos.

How do I set/unset my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I part set my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I put my intruder alarm system into night set mode?

Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I add a new user code?

Click here to identify your control panel and also to view our range of videos.

How do I add a new fob to my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my premises?

Click here to identify your control panel and also to view our range of videos.

Customer Quick Reference Guides

Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 01-6205800, please have your contract reference number to hand.

How can I put my fire system on test mode?

Please click here download the Fire Testing Reference Guide

Fire Detection

Fire detection not only protects your business and saves lives, but neglecting your fire safety responsibilities could lead to fines and even imprisonment

CCTV systems

CCTV lets you keep a watchful eye on your business and acts as a visual deterrent to potential intruders.

What are you looking to secure?

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

CALL: 0800 804 6224


If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from:

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday

Book a free security audit

To find out more about how ADT can help protect your business, enter your details and one of our Security Consultants will be in touch.

They'll arrange to visit your premises and recommend the right security solution based on your property and business.

Your details

Company details

Getting a free security assessment and a quote specific to your needs, couldn't be simpler

All required fields need to be completed

Your details

If you have any questions about our products and services, you can call us on the number shown above. Our advisors are available from

8am - 8pm Monday and Tuesday,
8am - 7pm Wednesday to Friday,
9am - 5pm Saturday and Sunday