Help & support

ADT Business

How do I identify what type of intruder alarm system I have?

Click here to identify your control panel and also to view our range of videos.

How do I set/unset my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I part set my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I put my intruder alarm system into night set mode?

Click here to identify your control panel and also to view our range of videos.

How do I change the master code for my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I add a new user code?

Click here to identify your control panel and also to view our range of videos.

How do I add a new fob to my intruder alarm system?

Click here to identify your control panel and also to view our range of videos.

How do I temporarily disable a zone in my premises?

Click here to identify your control panel and also to view our range of videos.

Customer Quick Reference Guides

Click here to identify your control panel and also to view our range of videos.

How do I report a general fault?

If you cannot find the answers you are looking for please contact us 01-6205800, please have your contract reference number to hand.

How can I put my fire system on test mode?

Please click here download the Fire Testing Reference Guide

Fire Detection

Fire detection not only protects your business and saves lives, but neglecting your fire safety responsibilities could lead to fines and even imprisonment

CCTV systems

CCTV lets you keep a watchful eye on your business and acts as a visual deterrent to potential intruders.

An ADT Home Protection Consultant will be happy to come to your home and recommend the perfect security solution based on your property and circumstances.

To arrange a visit just call 0800 144 4499