Help & support

ADT Business

How to pay a bill?

There are few ways you can pay a bill, Contact us on 01-6205873 and you can pay directly using credit card or debit card. Alternatively, you can set up a mandate

How do I set up a Mandate?

Please click here to download our Mandate instructions document.

If you have any questions about setting up a Mandate with ADT, you can contact us on 01-6205873 Lines are open Monday - Friday, 8.30am - 4.30pm.

How do I request copies of invoices?

You can request copies of invoices, copy of contracts and handover certificates by contacting our customer accounts team: or calling 01-6205800

I want to query a bill?

Please contact or calling 01-6205800

How do I request a refund?

Please contact or calling 01-6205800

Who do I contact for general billing queries?

Please contact or calling 01-6205800

Fire Detection

Fire detection not only protects your business and saves lives, but neglecting your fire safety responsibilities could lead to fines and even imprisonment

CCTV systems

CCTV lets you keep a watchful eye on your business and acts as a visual deterrent to potential intruders.

An ADT Home Protection Consultant will be happy to come to your home and recommend the perfect security solution based on your property and circumstances.

To arrange a visit just call 0800 144 4499