Business Customer Help

Please use the links below for specific information and contact details.
Our Customer Service Centre can be contacted on 01 620 5888.

 

To help us quickly resolve your enquiry please choose have your contract number to hand. 

 

Accounts and Billing


Billing and Invoices

Existing customers with a billing issue should contact our payments team on 01 620 5888.

 

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Direct Debits

Why not make life easier by paying your bills by direct debit and eliminate the need to send cheques or make credit/debit card payments? 

Direct debit is the easiest and most convenient way to pay regular bills and is fully protected by the Direct Debit Guarantee.

 

If you do not already make payments to ADT by Direct Debit but would like to start, contact our direct debit team on 01 620 5888.

Engineering


Request a remote reset

To request a remote reset please call our Customer Service Centre on 01 620 5888.

 

To help us quickly resolve your enquiry please choose have your contract number to hand.  

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Request a remote test

 

To request a remote reset please call our Customer Service Centre on 01 620 5888.

 

To help us quickly resolve your enquiry please choose have your contract number to hand.   

 

Book an engineer

 

To book an routine inspection please call our Customer Service Centre on 01 620 5888.

 

To help us quickly resolve your enquiry please choose have your contract number to hand.  

 

Report a fault

To report a fault please call our Customer Service Centre on 01 620 5888.

 

 

To help us quickly resolve your enquiry please choose have your contract number to hand

 

 

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Other engineering enquiries

 

To make a general engineering enquiry please call our Customer Service Centre on 01 620 5888.

 

To help us quickly resolve your enquiry please choose have your contract number to hand.  

Moving or Expanding


Moving to New Premises

If you are moving to new premises and would like to continue as an ADT customer please call us on 1 800 80 55188 or complete our online form. We look forward from hearing from you.

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Extending your security system

If you are moving to new premises and would like to continue as an ADT customer please call us on 1 800 80 5518.

 

 

General


Garda Response

To make an enquiry about your garda response please call our Customer Service Centre on 01 620 5888.

 

To help us quickly resolve your enquiry please choose have your contract number to hand. 

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Did You Know?

In the last 12 months ADT has responded to over 340,000 domestic burglary alarms across Ireland and the UK.